Complex Care

Appointment

Complex Care

Our Complex care is a holistic care service that provides support in all aspects of the physical, clinical, cognitive and social needs of our clients. We offer support for complex medical needs, and our professional care assistants provide a one-to-one care service enabling complex care clients to remain in their own homes with dignity and independence.

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Services Offered

  • Ventilator care – support with connecting and disconnecting your ventilator including NIPPI 3 and Cpap, support changing and cleaning your filters and tubing, support in recognising and managing problems with your ventilator.
  • Tracheostomy care – we are able to undertake a full tracheostomy change, assist with inner cannula changing and cleaning and with care of your stoma site.
  • Ambu-bagging – manual ventilation where clinical signs indicate respiratory difficulties require it.
  • Cough assist – checking and ensuring settings are correct. Fully assisting in the use of your cough assist either manual or automatic.
  • Chest physio – administer prescribed plan of care from physiotherapist.
  • Suction – we are able to provide both shallow oral suctioning and deep suction via tracheostomy using either a closed or open suction catheter system.
  • Bowel care – from assisting you into the right position to digital evacuation and bowel stimulation, including use of suppositories and enema’s.
  • Stoma care – care of the stoma site and emptying of stoma bag.
  • Catheter care – including intermittent catheterisation, care of your suprapubic site and catheter and recognition and management of urinary tract infections.
  • Oxygen therapy – recognising the signs of oxygen desaturation such as cyanosis and assisting to apply oxygen whether this is delivered via nasal cannula, face mask or tracheostomy using cylinders or condensers.
  • Epilepsy management – dealing with injury arising from a seizure administration of midazolam and diazepam.
  • Gastrostomy care – care of the stoma site, administering medication, water and food via PEG tube using both gravity and pumps.
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Care Plan

We will work closely with you to develop an individualised care plan which meets your needs and ensures your aspirations are outcomes that we are striving to attain with you. Your Care plan will be regularly reviewed and changed as your goals and abilities change.